Frequently Asked Questions

Everything you need to know about shopping with BINNI

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return policy on all eligible items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

BINNI accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How can I track my package?

Once your order is shipped, you will receive an email with a tracking link. You can also track your status directly on our website by logging into your account.